I study Kung-Fu and I like to swim in cold, furious rivers so I think I’m pretty much an expert on flow. Haha. But, in the context of enterprise web design and implementation flow is about the ease with with tasks can be accomplished, information accessed and utilized. From the beginning this includes accessible development-making …

It’s takes discipline and intelligence to do the hard work of taking strategic concepts and mapping them to measurable outcomes. Enterprise goals must be distilled to a set of benchmarks that tell the story of success (or failure) of digital initiatives. And within these goals, a user experience must be crafted that harmonizes with institutional …